AWAY SPA by W Hotels

I don't have a ton of photos because it's a "phone detox" environment. But this is absolutely my new favorite spa! Excellent atmosphere down in the wet area (book it so you have room!). We did massage and treatments for my birthday and we were treated like royalty. I loved every minute and I would come back to the Netherlands just to stay here! But there are of course ten thousand other amazing reasons to come to the Netherlands and Amsterdam!!

Excellent spa experience. I went on a Sunday morning and it was relatively quiet. This spa is in an old bank vault so the aesthetics are really interesting and unique. I got a 60 min de-stress massage which comes with an hour of access to their wet area beforehand for 155 Euro (plus optional tip). I arrived early to get a short tour of the facility. The person who checked me in was kind and helpful, offering me water or tea and a green detox shot. She showed me where things were and got slippers in my size, and a locker with a robe and towel for me. I changed into my bathing suit and went to the wet area. The wet area requires bathing suits, bans cell phones, and is all gender throughout. There is a very beautiful small pool with light music playing, a hot tub, a dry sauna, a wet sauna and a cold plunge. There is also a shower and a fire bath but the fire bath was out of service when I went. I enjoyed all parts of the wet area. Other patrons mostly respected the signs asking people to be silent. There were about 6 other people there during the hour I was there. I mostly had each area to myself as we all rotated through. After the wet area hour I got my massage. My massage therapist was a man and was friendly, explaining everything he would do and asking about my problem areas. During the massage I asked for more pressure and he got to a level that was perfect for me. It was very helpful with tension and stiffness. I would get this kind of massage again. You are asked to either wear your own underwear or wear a disposable thong they can provide. A few things to note: 1. You should book in advance. It was not very large so there are limited spots. 2. There are stairs throughout the facility. One full flight of stairs to get down the the wet area, a different full flight of stairs to get to the treatment rooms, and several smaller sets of stairs throughout the spa. If you cannot manage stairs, this is not the spa for you. 3. The spa is very dimly lit. It add to the ambience but walk carefully! I didn’t notice one step (the floor and walls are black) and almost fell. Just pay attention when you’re walking! Overall, very positive experience!

My mum and I had a great experience here for her birthday. We were blown away with the party package, which included 30mins facial and 30mins body massage . Best massage I’ve ever had - and I’ve had a few! Complimentary drinks, macaroons and snack after. Spa is beautiful and was quiet and clean too

No phones allowed so I didn't get any photos but the place is awesome. We used the spa itself not any of the services. We took advantage of the steam room, sauna and cold plunge. Honestly the shower adjacent to the sauna was colder than the cold plunge for an added feature. I gave it four starts because the hot tub was out of service and the smaller heated plunge was supposed to be hot but it was Luke warm. Outside of that I could easily spend a couple hours relaxing here!

What a wonderfull experience. Customer Service is very kind en nice. they explained everything how my spa day gonna be. I had the D- Stress massage 60 min. I felt amazing afterwards . It's pricy but worth every penny. And all of this in the city of Amsterdam. I would recommend everyone who want to relax at Away Spay.

I went here with 2 friends to celebrate one of our birthdays. The staff was super nice, very friendly and accommodating.
Value for money was also good. We enjoyed a party ready pack and part of nicest things of the experience is enjoying the wet facilities.
The hospitality and service during our visit was 💯 very detail focused and it gave us a really enjoyable experience with high quality time together.
We will for sure come back again.

Came here with my wife for a massage and using the spa facilities on Jan 1st 2024.

They had zero bathrobes left due to ‘holiday season’. And no towels in the dressing room.

What made this worse that staff at spa reception were not proactively telling people this upon arrival but after you changed you realized that that was no bathrobe or towel (!) in the dressing room. I had to get dressed again to go outside and find staff who then brought a single towel.

Staff informed us that they have not received clean bathrobes for 3-4 days so this was not even a one-day issue.

Found it rather unprofessional for a spa located at a W hotel to not be prepared to have towels and bathrobes, basic thing for any spa.

The massage by Clayton was really good. Also the spa facilities were nice but in the sauna, there was a 1-2 cm deep pool of water all over the ground. Staff saw it several times, nothing was done.

Had a really good spa day with my mom. I would recommend it to everybody! really kind and educated employees… Thank you! 🙏🏼